What is MyGift?
MyGift is an online gift platform that lets you receive, view and use your gift credits. It gives access to a wide range of gift cards usable across a large network of partner stores.
I forgot my password. How do I reset it?
Click “Forgot password” on the sign-in page. An email will be sent so you can set a new password.
I forgot my username or sign-in email. What should I do?
Contact MyGift customer service, who can help you recover your account after identity verification.
How do I update my personal information?
From your personal area, you can update some details such as your phone number or email address.
My account is locked. What should I do?
After several failed sign-in attempts, access may be temporarily locked for security reasons. Reset your password or contact MyGift support.
I cannot sign in. What should I do?
Check your username, password and the email used at registration. If the issue persists, contact customer service.
How can I protect my account?
Never share your credentials or security codes. Use a unique password and stay alert to suspicious emails or SMS. A MyGift advisor will never ask for your password.
What if I think I am a fraud victim?
Change your password immediately and contact MyGift customer service so your account can be checked.
How can I contact MyGift support?
You can contact support:
- Via the contact form on the Contact us
- Via customer service email: [email protected]
- Via the customer service phone number shown on the Contact us
We reply Monday to Friday, 9:30–12:30 and 14:00–17:00.
- Via the contact form on the Contact us
- Via customer service email: [email protected]
- Via the customer service phone number shown on the Contact us
We reply Monday to Friday, 9:30–12:30 and 14:00–17:00.