How do I distribute gift credits to my employees?
From your MyGift Pro area, import beneficiaries and assign the desired gift credit amount. Choose the send date and time at payment.
Can I track gift credit distribution?
Yes. The Pro area lets you track reception of gift credits assigned to your beneficiaries.
Can I add or edit beneficiaries?
Yes. You can add, edit or remove beneficiaries from your Pro dashboard.
How do I get an invoice?
Invoices and order documents are available in your Pro area.
Who should I contact if I need help?
Our customer service can help with orders, distribution and account management. Contact them:
- Via the contact form on the Contact us
- Via customer service email: [email protected]
- Via the phone number shown on the Contact us
We reply Monday to Friday, 9:30–12:30 and 14:00–17:00.
- Via the contact form on the Contact us
- Via customer service email: [email protected]
- Via the phone number shown on the Contact us
We reply Monday to Friday, 9:30–12:30 and 14:00–17:00.
How do I pay for an online order?
Once your selection is ready, confirm the order from your MyGift area, then pay by bank card.
When is my order confirmed?
Your order is recorded as soon as payment is confirmed. A summary is available in your MyGift Pro area and sent by email.
Is online payment secure?
Yes. Payments on MyGift are secured to protect your company data and transactions.
Can I edit or cancel an order?
A confirmed order cannot always be edited or cancelled. If you notice an error after confirmation, contact MyGift support quickly to review possible options.